Terms of service

Terms of Service

 

Welcome to Naqi Online (the “Site”, “we”, “our”, “us”).

By accessing or purchasing from our store, you agree to the following terms. Please read them carefully.

 

1. General Conditions

-          We reserve the right to refuse service to anyone at any time for any reason.

-          Prices, product availability, and promotions may change without notice.

 

2. Products

-          We do our best to describe items accurately, but minor differences may occur.

 

3. Orders & Payments

-          We currently accept Cash on Delivery (COD) only.

-          Orders are confirmed via email and payment is due in full at the time of delivery.

-          Please ensure someone is available to receive and pay for the delivery.

-          Failure to accept or pay for a confirmed order may result in cancellation of your future orders.

 

4. Shipping & Delivery

 

-          We ship within Lebanon.

-          Delivery times are estimates and not guaranteed.

-          We are not responsible for delays caused by couriers, customs, or events beyond our control.

 

5. Refunds & Exchanges

 

Please refer to our [Refund & Exchange Policy] for full details.

In summary, refunds/exchanges are accepted only if items are damaged, defective, or incorrect.

 

6. User Conduct

 

You agree not to:

-          Use our products for any unlawful purpose.

-          Violate our site’s security features.

-          Misuse our intellectual property, images, or designs.

 

8. Intellectual Property

 

All content on this site (logos, product images, text, designs) is our property and protected.

You may not reproduce or use it without our written permission.

 

9. Limitation of Liability

 

We are not liable for indirect or consequential damages from using our products or services.

Our maximum liability is limited to the amount you paid for your order.

 

10. Governing Law

 

These Terms are governed by the laws of Lebanon.

Any disputes shall be resolved under the jurisdiction of Lebanese courts.

 

11. Contact Information

 

Questions about the Terms should be sent to:

📧 [support@naqi-online.com]